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Privacy (Global)

…concepts surrounding how we handle personal information at work. Subsequent modules explore information management and disclosure in more detail. Scenarios and case studies appear throughout the modules, helping to place…

Managing through Change (Global)

…new ways of doing business. But many employees welcome change if they understand the reasons and the implications, and are involved in the process. “ Business Queensland: Managing People Through…

Risk Management for Line 1 (Global)

How Line 1 staff can excel in their role and contribute to effective risk management. This course covers essential risk management concepts and provides practical training on how Line 1…

Basics of Banking (Australia)

…thus saving time and improving the learning experience. The modules include scenarios that provide a background to the material covered and its importance in day-to-day banking operations. Where relevant they…

ePayments Code (Australia)

The ePayments Code plays an important role in Australia in regulating consumer electronic payment transactions and facilities, providing a framework for protecting consumers and promoting confidence in electronic banking and

Financial Services Tier 2 – Insurance (Australia)

…general advice and personal advice. A dedicated module explores the skills required to be an excellent insurance advisor and to ensure compliance with your regulatory obligations when providing financial advice….

Strategic & Project Risk Management (Global)

…of risk throughout these transitions, and provide tools and techniques to integrate strategic and project risks into a broader risk framework. We walk through the process of future risk assessments…

Incident Management (Global)

Understand how to analyse an incident using bow tie analysis, identify what went wrong, and make improvements to avoid it happening again. The difference between a well-managed or poorly executed…

Fair Work (Australia)

The Fair Work Act covers a broad range of employment issues, including the minimum terms and conditions of employment, leave, enterprise bargaining and industrial activities, union right of entry, freedom…

You’re a Control Owner: Now What? (Global)

…to be performed, and demonstrating how controls act as enablers. We also cover how control owners need to interact with and communicate with others as they carry out these activities….