Competition and Consumer Protection Training: Safeguarding Fairness and Trust

Competition and consumer protection laws are designed to keep markets fair and safeguard consumer rights. In Australia, the Competition and Consumer Act (CCA) outlines strict rules for organisations, with penalties of up to $10 million for companies and $500,000 for individuals per offence.

Non-compliance not only risks severe fines, but also reputational damage and personal liability for directors and employees. Every staff member, from frontline teams to executives, is required to have a clear understanding of these obligations.

The Real Risks of Non-Compliance 

Recent enforcement actions by the Australian Competition and Consumer Commission (ACCC) highlight how costly breaches can be. Misleading advertising, anti-competitive behaviour, and unfair contract terms continue to attract scrutiny. For businesses, even unintentional breaches can erode consumer trust, disrupt operations, and lead to expensive litigation. 

For individuals, the consequences are personal – career damage, financial penalties, and lasting reputational harm. 

How Training Protects Your Organisation 

Our Competition and Consumer Protection training course provides practical, scenario-based learning that helps staff apply the law to real-world business situations. 

The course covers: 

• Anti-competitive behaviour under the CCA 
• Misleading or deceptive conduct 
• Product liability and advertising compliance (optional modules) 
• Tailored learning for all staff, with advanced content for managers 

By embedding compliance into daily practice, organisations can protect their brand, build trust with customers, and create a culture of fairness and accountability. 

Who Should Complete This Training? 

This training is essential for anyone involved in: 

• Customer and supplier interactions 
• Business transactions and contract negotiations 
• Marketing and advertising campaigns 
• Executive decision-making and governance 

In short, if your role impacts customers, markets, or competition, this training is for you. 

Strengthen Compliance with GRC Solutions 

Delivered through the Salt LMS or your incumbent LMS, the course adapts to each learner’s role, ensuring relevance and retention. With case studies and interactive modules, staff gain both knowledge and confidence to act responsibly. 

By investing in competition and consumer protection training, organisations not only reduce legal and reputational risks but also strengthen their commitment to fairness and consumer trust. 

Check out our Compliance eLearning courses or contact us